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Office of Long Term Care (OLTC) Investigations |
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The Office of Long Term Care conducts investigations of complaints in
which abuse or neglect of residents, or misappropriation of resident
property, is witnessed, suspected, or alleged in long-term care
facilities. Complainant information is kept confidential. If violations
of laws or regulations are found, the Office of Long Term Care can
impose fines or other sanctions against the facility, and can exclude
the perpetrator from employment in long-term care facilities. Any
person can make a complaint, and may do so anonymously. In addition,
complaints can be made by mail or email. Also, the Office conducts
periodic, unannounced surveys of all facilities in Arkansas to ensure
that the facilities adhere to minimum requirements for both resident
care and physical conditions. The Office can impose fines, revoke
licenses, or take other action to ensure compliance. The OLTC can be
contacted at 1-800-582-4887
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Report Abuse
